Terms & Conditions

Last Updated: [01/09/2026]

Welcome to EMIR. These Terms & Conditions govern your use of the EMIR website and your purchase of products from us. By accessing our website or placing an order, you agree to these Terms & Conditions.

1. About EMIR

The EMIR website is operated by EMIR (“we”, “our”, or “us”). Throughout these Terms & Conditions, “Customer”, “you”, or “your” refers to any person who visits our website or purchases products from EMIR.

2. Website Information

We make every reasonable effort to ensure that the information displayed on our website is accurate, complete and up to date.

However, product colors, textures and appearances may vary slightly from the images shown on the website due to photography lighting, screen settings and individual device displays.

Product specifications, descriptions, availability and prices may be changed or updated at any time without prior notice.

3. Product Availability

All products are subject to availability.

Placing a product in your shopping cart does not guarantee its availability. An item may become unavailable before your order is confirmed.

If a product becomes unavailable after you place an order, EMIR will contact you and provide an appropriate solution.

4. Product Pricing

All prices displayed on the EMIR website are in Bangladeshi Taka (BDT) unless otherwise stated.

EMIR reserves the right to change prices, promotional offers and discounts at any time without prior notice.

The price applicable to your order will be the price displayed at the time your order is confirmed.

Delivery charges, where applicable, will be added separately.

5. Placing an Order

When placing an order, you agree to provide accurate and complete information, including your name, phone number, delivery address and other required details.

After receiving your order, EMIR may contact you by phone, SMS, email or other available communication methods to confirm the order.

An order is considered confirmed only after successful verification by EMIR.

6. Order Cancellation

Customers may request cancellation of an order before it has been dispatched.

Once an order has been dispatched, cancellation may not be possible.

EMIR reserves the right to cancel an order due to product unavailability, incorrect pricing, incomplete information, suspected fraudulent activity or other legitimate reasons.

7. Delivery

Delivery timelines and charges are governed by our Shipping & Delivery Policy.

Delivery times are estimates and may vary depending on location, courier availability, weather, public holidays, transportation issues or other circumstances beyond our reasonable control.

8. Exchange & Return

Exchange and return requests are governed by our Exchange & Return Policy.

Customers are advised to review the policy before placing an order.

Products must meet the applicable eligibility requirements for an exchange or return.

9. Incorrect or Damaged Products

If you receive an incorrect, damaged or defective product, please contact EMIR customer support as soon as possible after receiving your order.

We may request photographs, videos or other information to verify the issue before providing a resolution.

10. Customer Responsibility

Customers are responsible for:

  • Providing accurate delivery information
  • Selecting the correct product, size and color
  • Checking the order details before confirmation
  • Being available to receive the order
  • Providing accurate contact information

EMIR will not be responsible for delivery failures or delays resulting from incorrect or incomplete information provided by the customer.

11. Intellectual Property

All content available on the EMIR website, including the EMIR name, logo, product photographs, graphics, designs, text, videos, website layout and other materials, is owned by or licensed to EMIR and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish or commercially use any EMIR content without prior written permission.

12. Website Use

You agree to use the EMIR website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities
  • Attempt to gain unauthorized access to the website
  • Interfere with the website’s security or functionality
  • Copy or misuse website content
  • Use automated systems to collect or extract website information without permission
13. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy.

We use customer information primarily to process orders, arrange delivery, communicate with customers, provide customer support and improve our services.

14. Limitation of Liability

EMIR makes reasonable efforts to ensure the accuracy and availability of its website and services. However, we do not guarantee that the website will always be uninterrupted, completely error-free or free from technical issues.

To the maximum extent permitted by applicable law, EMIR shall not be liable for losses resulting from circumstances beyond our reasonable control.

15. Force Majeure

EMIR shall not be responsible for any delay or failure to fulfill its obligations caused by circumstances beyond its reasonable control, including natural disasters, severe weather, transportation disruptions, strikes, government restrictions, technical failures or other unforeseen circumstances.

16. Changes to These Terms

EMIR reserves the right to update or modify these Terms & Conditions at any time.

Any updated version will be published on this page with the revised “Last Updated” date.

17. Contact Us

If you have any questions regarding these Terms & Conditions, your order or our services, please contact us through the official contact information provided on the EMIR website.

EMIR
Premium Fashion. Made for You.